DerbyPokies

Help & support

A hand whenever you need one

Most things at Derby Pokies just work, but if you get stuck on Derby Mayhem or have a question, start here.

Getting started

Confirm you're 18+, open the play page and you're in. No account, no downloads, no payment details — ever.

How it works

Playing the game

Set a virtual stake, press Spin, and match symbols from the left. The flaming-skull Wild and checkered-flag Free Spins do the heavy lifting.

See features

Coins & top-ups

You start with a full pile of virtual coins. Run low and the arena tops you up — or use the ‘Top up coins’ control on the play page.

Go to the arena

Sound & controls

Mute the music or sound effects with the in-game toggles, switch on Auto to let the reels run, or go fullscreen for the full arena.

Open the game

Storage & privacy

We keep a few small things in your browser, like your age confirmation and coin balance. We don't use ad trackers or sell data.

Cookies & storage

Still stuck?

If something isn't working or you just have a question, drop us a line and we'll get back to you.

Contact us

Talk to a human

We read every message

Email us any time at hello@derbypokies.com or use the contact form, and we'll come back to you as soon as we can.

Contact support